Shipping Policy

All packages are shipped via UPS. UPS orders are processed within UPS shipping days of Monday-Sunday. All shipping methods are in business days (Monday-Friday). We do our best to ship orders as quickly as possible. The typical processing time on your order is 24-48 hours before shipping determined by the product mix and quantities ordered. If you place your order over the weekend (Friday through Sunday), please allow extra time for processing. This order processing estimate does not include the actual shipping times, which are listed when you make your shipping option selection at checkout. Our shipping schedule may vary slightly during extremely busy times such as sales events and especially during the holiday season.

Once your order is processed for delivery, you will receive an e-mail confirmation that your order has shipped, along with tracking information. UPS is usually delivered within 2-4 days of being shipped. Please note that UPS shipping times are not guaranteed. Please keep in mind that tracking information with UPS may not be updated immediately. Tracking information may not be updated until your package has reached your local UPS sorting facility, transit location, or post office. While UPS offers reliable and expedient service, errors and delays may occur. Errors and delays caused by or as a result of UPS are not the responsibility of Skooma and must be resolved by contacting UPS (see contact information below). UPS Customer Service Call 1 (800) 742-5877 to file a claim Once an order has shipped, Skooma is no longer responsible for how long an order takes to deliver to you.